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Box Protocol (5065) Tracking Technical Manual
The Box Protocol is a high-performance communication standard used by the 5065 series devices for real-time asset monitoring and recovery.
1. Device Model Comparison
| Model | Application | Port | Power Design |
|---|---|---|---|
| BOXoptions+ | Advanced Fleet/CAN-bus | 5065 | External 6-30V DC |
| BOXtracker | Commercial Vehicles | 5065 | External 12/24V DC |
| BOXsolo | Unpowered Assets | 5065 | Internal Long-Life Battery |
| BOX iSpot | Covert/Recovery | 5065 | Hybrid (Small Footprint) |
2. Technical Wiring (BOXtracker & Options+)
Standard 4-Wire Pinout:
- Red Wire: Constant Positive (+) 12V/24V
- Black Wire: Negative (-) Chassis Ground
- White Wire: Ignition/ACC Input (Detects engine on/off)
- Yellow Wire: Output (To Relay for immobilizer/fuel cut)
3. SMS Configuration Commands
Replace 0000 with your device password if changed.
#SETAPN#0000#://apn.com#user#pass#
#SETSERVER#0000#1#123.45.67.89#5065#0#
#SETTIMER#0000#30#3600# (30s moving / 1h stationary)
#SETSERVER#0000#1#123.45.67.89#5065#0#
#SETTIMER#0000#30#3600# (30s moving / 1h stationary)
4. Troubleshooting Port 5065 Timeouts
If your device is online but not showing data on the platform, check the following:
Check Firewall Rules:
Ensure your server is listening on UDP/TCP Port 5065. Most Box devices prefer UDP for lower data consumption; verify that your cloud firewall (AWS/Azure/Linux) allows inbound traffic on this specific port.
Ensure your server is listening on UDP/TCP Port 5065. Most Box devices prefer UDP for lower data consumption; verify that your cloud firewall (AWS/Azure/Linux) allows inbound traffic on this specific port.
SIM Card Data & APN:
Timeouts often occur if the APN is incorrect. The device will attempt to “handshake” with the server but fail. Send
Timeouts often occur if the APN is incorrect. The device will attempt to “handshake” with the server but fail. Send
#GETSTATUS#0000# to verify if GPRS is “Connected”.Packet Size & Keep-Alive:
Box Protocol units may go dormant to save power. If the connection times out after 5 minutes of inactivity, adjust the stationary heartbeat command:
Box Protocol units may go dormant to save power. If the connection times out after 5 minutes of inactivity, adjust the stationary heartbeat command:
#SETKEEPALIVE#0000#300# (Sets keep-alive to 300 seconds).IP Format Error:
Ensure the IP is set as a raw IP address rather than a DNS URL if the device firmware is older than v2.4, as DNS resolution can cause handshake timeouts.
Ensure the IP is set as a raw IP address rather than a DNS URL if the device firmware is older than v2.4, as DNS resolution can cause handshake timeouts.
